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Vacuum Packaging Machines

FAQ

FREQUENTLY ASKED QUESTIONS

Vacuum Packaging Machines

Are you the original manufacturer?

Yes, we are the original manufacturer. Established in 1995, we operate two production plants and also offer OEM and customization services to meet specific customer needs.

How can I choose the right machine if I don’t have technical expertise?

No problem! Please provide us with information such as your product type, vacuum bag size, required daily capacity, and level of automation. Our sales team will recommend the best-suited model.

What if none of your existing models match my product or packaging requirements?

If our standard models do not fully meet your needs, please contact our sales team. We will review your product specifications together and evaluate customization possibilities.

What is your lead time?

After receiving your deposit, lead time for standard machines is usually up to 20 days for small orders and up to 30 days for large orders. Custom parts or models may take longer. Please confirm our production schedule with your sales representative.

What is the warranty on your products?

We offer a one-year warranty. Spare parts for common wear components are included to ensure stable operation. If a part fails under normal use, we will provide free replacements. After the warranty, we offer lifetime technical support and can supply spare parts as needed.

How are your prices determined?

Prices may vary based on supply and market conditions. We will provide an updated quotation once we receive your detailed requirements.

What is your minimum order quantity?

The minimum order quantity for a vacuum packaging machine is one unit.

What payment methods do you accept?

We accept T/T bank transfer. A 30% deposit is required before production, and the remaining 70% is due before shipment.

Do you have a CE Certificate?

Yes. We have CE certification and can provide related technical reports. Some models also carry MET and TUV certifications.

Can you supply the relevant documentation?

Yes, including certificates of analysis or conformity, insurance documents, certificates of origin, and any other export documentation required.

How is the machine packaged for shipment?

Machines are packed in export-standard wooden crates. If you have special packaging requirements, please inform our sales team.